FREQUENTLY ASKED QUESTIONS
We are licensed physical therapists; however, we are NOT in-network providers for a majority of insurance carriers. Our services can be submitted, by you, to your insurance company for potential reimbursement as an out-of-network physical therapy provider. Payment is required at time of service and we can provide you with a superbill or invoice for the services in which you can submit to your insurance for reimbursement. The percentage of reimbursement will depend on your policy and we cannot guarantee reimbursement.
We do accept Medicare, FSA, and HSA
Do you accept my insurance?
We choose not to participate with insurances so that we are able to treat YOU the way you NEED- not how insurance companies dictate. The cost of your session covers more than just the visit. We will provide you with email communication, exercise programs, and self management tools. You will only work with your PT, one on one providing you individualized care. You will not see any assistants, technicians or be passed on to other therapists who don't know your case.
Insurance companies are constantly decreasing reimbursement and require more of my time to justify coverage and track down payments. By not participating with these companies means I can spend more time with you. Many people also have high deductibles, confusing coverage plans, and unexpected denials for coverage which can mean surprise bills months later. In addition, co-pays for multiple sessions per week for mediocre treatment may end up costing you more time, energy, and money in the long run. In this set up I can be as transparent as possible. You will know what you're getting, and what the cost will be upfront. This will allow us to give you our full attention on your care and allow you to reach your goals as fast as possible.
We have worked in clinics where expectations are to treat multiple patients simultaneously to “maximize insurance reimbursement” for the owner. As physical therapy clinic directors for several years, we watched as new grad clinicians were hired at low rates, moved around clinic locations like equipment, and expected to generate unattainable goals, ultimately leading to burnout. Why does this matter to you? Here’s why: Your care will be subpar at best if you’re lucky! This means longer care, more visits, higher costs, not to mention the most important - your health/condition may not improve at all!
Why don't you bill insurance?
Michigan is a direct access state and does not require you to have a prescription from a referring physician. However, some insurance companies may require a prescription to reimburse if you want to submit for reimbursement. You will want to check with your policy what is required for reimbursement. And a reminder I do not directly bill insurances but can provide you with a superbill for you to submit to your insurance company for out-of-network services.
Do I need a prescription for physical therapy?